Appointment Confirmation: Roc’s Clips may require clients to confirm their appointments either by phone, email, or text message a certain amount of time before the scheduled appointment. This confirmation helps ensure that the client intends to keep the appointment.
No Show Penalty: If you fail to show up for your appointment without canceling within 24hrs, you will be subject to a penalty fee of the cost of the service. This fee compensates the barbershop for the lost time and potential income from the missed appointment.
Enforcement: Roc’s Clips staff may keep track of clients who have missed appointments without canceling and enforce the no-show policy by charging the penalty fee or restricting future appointments until the fee is paid.